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Delivery Expectation

In-Depth Guide for Consumers: Receiving and Inspecting Our Fans During Delivery

Introduction: Thank you for shopping with Polar Blades! This comprehensive guide is designed to assist you in ensuring a smooth and secure process when receiving and inspecting your freight shipped fan deliveries. Follow these detailed steps to guarantee a successful and satisfactory experience.

Step 1: Confirm Delivery Details: Verify the accuracy of your delivery details, including the delivery date, time window, and shipping address. Ensuring this information is correct minimizes the risk of logistical issues.

Step 2: Prepare for Freight Delivery: Unlike standard parcel deliveries, freight shipments often require special considerations. Ensure your property is accessible to large freight trucks, and if needed, communicate any specific delivery instructions to the freight carrier.

Step 3: Be Present or Arrange a Representative: Whenever possible, be present during the delivery. If you can't be there, appoint a trustworthy representative who is familiar with the order details and can accept the delivery on your behalf.

Step 4: Inspect Packaging and Labeling: Upon delivery, carefully examine the packaging and labeling for any visible damage or irregularities. Note any concerns on the delivery receipt before signing.

Step 5: Unload with Care: Ensure the unloading process is done with care. Use appropriate equipment like a forklift or pallet jack, or work with the delivery personnel to ensure a safe unloading process. 

Step 6: Count and Inspect Each Item: Thoroughly inspect the package against your order documentation. Check for any signs of damage, such as tears or punctures in the packaging.

Step 7: Document and Photograph: Document any discrepancies or damage with clear photographs. This evidence will be crucial in case you need to file a claim or report any issues to the freight carrier.

Step 8: Sign Delivery Receipt with Notations: If everything looks satisfactory, sign the delivery receipt. However, if there are concerns or issues, note them on the receipt before signing. This helps in facilitating any future claims or resolutions.

Step 9: Contact Freight Carrier: If you encounter any problems during the inspection, promptly contact the freight carrier. Provide them with detailed information, including photographs, and follow their procedures for reporting issues.

By diligently following these steps, you'll ensure a secure and satisfactory experience when receiving your freight shipped fans. If you have any questions or concerns, feel free to reach out to our customer service. We appreciate your business!

What Our Clients Are Saying About Us

Recently got the Polar-Jet 18 air cooler, and I'm impressed! Living in a hot area, it cools efficiently without a spike in my energy bill. The sleek design blends well, and it's user-friendly. Solid choice for effective cooling. Definitely recommend!

Scott Sinclair

Thrilled with my Polar-Jet 36! This powerhouse cools rapidly, even on scorching days. Overall, happy with the performance. Sleek design, a great investment for effective and efficient cooling. Five stars!

Brandon Samsury

Good fan. Had a few questions about the fans so Jesse, the CSR, helped me out with any questions I had. Was super easy to purchase and the delivery was faster than I expected. The fan looks really cool too! Thank you!

Justin Poltz

FAQ’s

How do I set up a Polar Blades Fan?

Setting up our fans is a breeze! Just remove the box, plug into an outlet, press the power button to turn on, and you're done. It's that simple and hassle-free!

What is the difference between a swamp cooler and an evaporative air cooler?

Swamp coolers and evaporative air coolers are interchangeable terms describing our advanced cooling technology. We use both for variety and to cater to different preferences. Your comfort is our priority, no matter the wording!

Who should buy Polar Blades' Fans?

While our fans are designed for larger commercial and industrial spaces, many customers have found the adaptable Polar-Jet 18 to be a great choice for residential use as well.

How cold does it get with Polar Blades' Fans?

Our evaporative cooler decrease air temperature by up to 22°F. The specific cooling effect may vary based on external humidity levels, the size of the area being cooled, the indoor ambient temperature, and other factors.

Can I put ice in the water tank?

We advise against this practice as it may hinder the cooling process. Instead, consider adding cold water directly into the tank as a more effective alternative.